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To meet the demands of continuous, high-intensity operation in industrial settings, we have established a comprehensive after-sales service system covering quality assurance, maintenance, and technical support, ensuring long-term reliability for your equipment.
Our experienced technical service team is dedicated to providing full-cycle support from start to finish:
Ready-to-Use Delivery: On-site installation and commissioning can be completed simultaneously with equipment delivery.
Hands-On Training: We provide on-site guidance for equipment operation, daily maintenance, and key care points.
Efficient Response: A multi-channel contact system ensures prompt response to inquiries from domestic and international clients.
Warranty Period: The complete machine is covered by a standard 1-year warranty.
Wear Parts Clause: Regular wear parts such as suction hoses, floor tools, and filters are not covered under the free warranty. For supply and replacement of these components, please contact our after-sales team.
Lifetime Free Technical Consultation: After the warranty period expires, we continue to offer free remote technical consultation for the lifetime of the product.
Continued Professional Services: We provide fee-based professional on-site technical support, repair, and debugging services to meet more advanced maintenance needs.
Our service network extends across China and overseas. For your convenience, we offer the following contact channels:
Service Hotline: +086 512 - 57112125
Customer Support: 24/7, Mon. - Sun.